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frequently asked question

How do I Book or make an Enquiry?

How to Book Your Trip

Four Rooms. One Promise. Your Month, Your Waves.

THE ULTRA-SIMPLE FLEX SYSTEM

Every guest gets the same guarantee:

Then choose:

THE FOUR ROOMS + BUYOUT

STEP-BY-STEP BOOKING

Step 1: Choose Your Room + Flex or Fixed

Solo?

  • Budget, social: Bunk Full Flex — Flex ($5,460) or Fixed ($3,822)
  • Luxury, privacy: Private Sanctuary — Flex ($11,400) or Fixed ($7,980)

Two of you?

  • Premium Pair — Flex ($7,875 pp) or Fixed ($5,512 pp)

Three of you?

  • Crew Trio — Flex ($6,500 pp) or Fixed ($4,550 pp)

Four or more?

  • Full Camp Buyout — Flex ($6,100-$9,500 pp) or Fixed ($4,270-$6,650 pp)

Step 2: Email Your Request

Individual rooms: info@mentawai-surfcamp.com

Full Camp Buyout: buyout@mentawai-surfcamp.com

Subject formats:

Include:

  • All guest names and surf levels
  • Flex: Preferred month and target window (e.g., "June 15-25, flexible ±10 days")
  • Fixed: Exact dates (e.g., "June 20-30, locked")
  • Room configuration preferences (bed setup, dietary needs, vibe)

Step 3: Receive Quote

Within 24 hours:

  • Price for Flex and Fixed (if both possible)
  • Current camp occupancy
  • Availability confirmation
  • Payment instructions

Step 4: Confirm with Deposit

50% deposit locks your booking.

Payment: Bank transfer, Wise, or crypto. Details in quote.

Step 5: We Monitor & Coordinate (Flex Only)

Step 6: Arrive, Surf, Extend If Firing (Flex Only)

Day 1: Padang pickup, overnight, ferry briefing

Day 2: Speedboat to camp, settle in, first session

Days 3-12+: Surf perfect waves

Day 8: Flex only — Extend? Add 2-6 nights pro-rated

Final day: Return to Padang, overnight, airport transfer

Fixed bookings: Locked nights, no extensions, no shifts.

PRICING BY DURATION

Peak Season (June-August)

Shoulder Season (March-May, September-October)

20% discount vs. peak. Same Flex/Fixed structure.

WHAT'S INCLUDED (ALL PACKAGES)

✓ Your exclusive bed/room

6 boats: 38/25-knot speedboats + two 80hp vessels + two dinghies

✓ Daily guided trips to 25+ breaks

✓ Split by ability: advanced/intermediate groups

✓ 4K video analysis

✓ All meals by Le Cordon Bleu-trained chef

2 compulsory Padang nights + all transfers

✓ Starlink WiFi

Not included: Mentawai surf tax (~$200/person), alcohol, travel insurance (mandatory), flights.

FREQUENTLY ASKED QUESTIONS

"Can I switch from Flex to Fixed after booking?"Yes, before the 14-day confirmation point. Adjusted rate applies, refund of difference.

"Can I upgrade from Fixed to Flex later?"Yes, pay the 30% difference, subject to month availability.

"Fixed Dates — what if forecast is flat?"You take it as it comes. No shifts, no refunds. That's the trade for 30% off. Purchase travel insurance for cancellation coverage.

"What if I need to extend on Fixed?"Not available. Fixed means locked. Book Flex if flexibility matters.

"Can I do Fixed for some guests, Flex for others?"No. Per room decision. Buyout is all Flex or all Fixed.

"When should I book?"

THE BOTTOM LINE

Same room. Same boats. Same food. Same waves. Different timing, different price. Your call.

Ready?

Email info@mentawai-surfcamp.com or buyout@mentawai-surfcamp.com with Flex or Fixed preference. Quote within 24 hours.

Rooms sell monthly. Don't wait.

Related Questions

Can I change my booking?

Rescheduling with Full Month Flex

Yes — within your ±10 day buffer window, guaranteed.

All bookings include Full Month Flex: your room is blocked for the full calendar month, and you can shift ±10 days from your target dates to catch better waves. This is included, not extra.

How it works:

  • Book your target dates, pay 50% deposit
  • We block the full month for your room
  • 21 days before: We start watching forecasts
  • 14 days before: We email you — stick to dates or shift to better window?
  • You decide, we move you, no charge

Outside the buffer: Changes to different months require new booking, subject to availability, standard cancellation terms apply.

Booking Your Trip

Email us: info@mentawai-surfcamp.com

Include:

  • Room type (Bunk Full Flex, Crew Trio, Premium Pair, Private Sanctuary, or Full Camp Buyout)
  • Preferred month and target dates
  • Number of guests and surf levels
  • Any dietary needs or special requests

Start any day. Ferries run daily. No Sunday restrictions. No "best day" — we optimize 14 days out based on forecast, not ferry schedules.

Payment to confirm:

No deposit = no reservation. Full payment locks your dates after shift confirmation.

Minimum Booking

No maximum (except Buyout hard limit of 11). Stay 10-20 nights, extend if firing.

Joining an Existing Trip

We don't pool strangers into shared bookings. Each room is booked as a unit. However:

Bunk Full Flex: Up to 4 solo travelers, separate beds, shared room

Full Camp Buyout: Your private group of 4-11

If you want to surf with others, book Bunk Full Flex and meet your roommates on arrival.

Questions?

Email info@mentawai-surfcamp.com or WhatsApp [number]. We respond within 24 hours.