Contact/faq

frequently asked question

Is there laundry service?

Yes.

please request a laundry bag with our Staff

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Related Questions

What do your rooms look like and how do you arrange them?

What do your rooms look like? Do they all have private ensuite toilets?

We have 7 rooms in total, all beachfront, but not all of them have ensuite toilets — and we’re very transparent about that so you can choose what suits you best. (photos below)

🛏️ Rooms with Ensuite Toilets (4 rooms)

  • 4 rooms have private ensuite bathrooms
  • These rooms are flexible and can be set up for:
    • Single travellers
    • Couples
    • Twin share
    • Triple share
  • 2 of these ensuite rooms are family rooms, designed to comfortably host 4–5 people
    • They come with two separate air-conditioning units to keep everyone comfortable

These rooms are the most popular option for guests wanting maximum convenience and privacy.

🌊 Beachfront Tower Rooms (2 rooms, no ensuite)

  • 2 rooms do not have private toilets
  • The shared bathroom is a short 30-metre walk
  • These rooms are located on the second story of our absolute beachfront tower
  • Each room features:
    • A private balcony
    • Hammock
    • Elevated ocean views and constant sea breeze

They’re a favourite for guests who value views, airflow, and atmosphere, and don’t mind the short walk to the bathroom.

🏝️ What all rooms have in common

  • Beachfront location
  • Comfortable beds
  • Mosquito protection
  • Power outlets
  • Daily cleaning
  • Easy access to the surf, dining area, and boats

When you enquire, we’ll always explain which room types are available, the price differences, and help you choose the best option based on your group size and comfort preferences.

What time is check-in/check-out?

Check in happens as soon as you land from your Padang transfer:

-With Fast Ferry via Tuapejat (Mondays, Wednesdays, Fridays and Sundays) at 11.30 am

-With Fast Ferry via Siberut (Tuesdays, Saturdays) at 3pm

-With Fast Ferry via Siberut (Thursdays) at 11.30 am

-With private Speedboat transfer 3.5 hours after leaving Padang

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Check out:

-With Fast Ferry via Tuapejat 12:00 (lands in Padang around 06:00 pm)

-With Fast Ferry via Siberut 12.30 (lands in Padang around 06:00 pm)

-With private Speedboat flexible hour landing in Padang 3.5+ hours after departure

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Can I smoke in the room?

all our rooms are non-smoking.

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