Welcome to the front desk

What can we do for you today?

Frequently Asked Questions

What time is check-in/check-out?

Check in happens as soon as you land from your Padang transfer:

-With Fast Ferry via Tuapejat (Mondays, Wednesdays, Fridays and Sundays) at 11.30 am

-With Fast Ferry via Siberut (Tuesdays, Saturdays) at 3pm

-With Fast Ferry via Siberut (Thursdays) at 11.30 am

-With private Speedboat transfer 3.5 hours after leaving Padang

Check out:

-With Fast Ferry via Tuapejat 12:00 (lands in Padang around 06:00 pm)

-With Fast Ferry via Siberut 12.30 (lands in Padang around 06:00 pm)

-With private Speedboat flexible hour landing in Padang 3.5+ hours after departure

What does the All-Inclusive package include regarding transportation and accommodation?

What Our Rates Include

Every stay at Mentawai Surf Camp covers far more than just accommodation.
When you book with us, you’re not paying for a bed — you’re investing in a complete surf experience:

  • Beachfront A/C ensuite rooms designed for comfort and privacy after long surf sessions.
  • All meals prepared by Lora Riska, our Head Chef and Le Cordon Bleu graduate, blending Mentawai flavors with international favorites.
  • Daily guided boat trips to 25+ world-class waves (boats included, split by level).
  • 4K video and analysis of your surf sessions — a crucial part of improving your surfing.
  • Starlink Wi-Fi, clean filtered water, and electricity 24/7 powered by our solar system.
  • All transfers from Padang to the camp and back, including airport pickup, Padang hotel pre/post ferry, ferry tickets, and private speedboat transfers.

In short, everything is included so that once you arrive, you can focus on surfing, resting, and enjoying the islands.

Our Rate Structure (AUD, per person)

Public Fast Ferry (Tue/Thur/Sat/ any other day add 250AUD per day)

Shared Room 7 Nights AUD 2,915

Private Fast Ferry Special Rate (only on 2026 dates)

Shared Room 10 Nights AUD 4,567

Shared Room 11 Nights AUD 4,876

Private Fast Ferry schedule 2026 (check it HERE)

Includes all transfers.

Departs Padang 6 AM, arrives Playgrounds by 9:30 AM.
Departs Playgrounds 11:30 AM, back in Padang by 3 PM. Plenty of time to catch that international flight back home.

Stays under 7 nights cost the same as 7.
For 7 nights or more, all Padang ⇄ Camp transfers are included.

Optional Add-ons

  • Board rental — AUD 20/day
  • Performance coaching — AUD 200/day (details here)
  • Photo/drone packages — from USD 100/day

Step by Step: How to book your trip (embedded link)

Is there laundry service?

Yes.

please request a laundry bag with our Staff

Can I smoke in the room?

all our rooms are non-smoking.

What does the All-Inclusive package include regarding transportation and accommodation?

What Our Rates Include

Every stay at Mentawai Surf Camp covers far more than just accommodation.
When you book with us, you’re not paying for a bed — you’re investing in a complete surf experience:

  • Beachfront A/C ensuite rooms designed for comfort and privacy after long surf sessions.
  • All meals prepared by Lora Riska, our Head Chef and Le Cordon Bleu graduate, blending Mentawai flavors with international favorites.
  • Daily guided boat trips to 25+ world-class waves (boats included, split by level).
  • 4K video and analysis of your surf sessions — a crucial part of improving your surfing.
  • Starlink Wi-Fi, clean filtered water, and electricity 24/7 powered by our solar system.
  • All transfers from Padang to the camp and back, including airport pickup, Padang hotel pre/post ferry, ferry tickets, and private speedboat transfers.

In short, everything is included so that once you arrive, you can focus on surfing, resting, and enjoying the islands.

Our Rate Structure (AUD, per person)

Public Fast Ferry (Tue/Thur/Sat/ any other day add 250AUD per day)

Shared Room 7 Nights AUD 2,915

Private Fast Ferry Special Rate (only on 2026 dates)

Shared Room 10 Nights AUD 4,567

Shared Room 11 Nights AUD 4,876

Private Fast Ferry schedule 2026 (check it HERE)

Includes all transfers.

Departs Padang 6 AM, arrives Playgrounds by 9:30 AM.
Departs Playgrounds 11:30 AM, back in Padang by 3 PM. Plenty of time to catch that international flight back home.

Stays under 7 nights cost the same as 7.
For 7 nights or more, all Padang ⇄ Camp transfers are included.

Optional Add-ons

  • Board rental — AUD 20/day
  • Performance coaching — AUD 200/day (details here)
  • Photo/drone packages — from USD 100/day

Step by Step: How to book your trip (embedded link)

How to make an Enquiry?

How to make an Enquiry / Book Your Trip

Step 1 — Tell us about you

So we can design the right experience, please share:

  • Your surf level and overall surf experience
  • Height & weight (for board selection)
  • Other sports or physical activities you practice
  • Age

This helps us match you to the right waves, boards, boats, and coaching.

Step 2 — Choose your accommodation

Let us know if you prefer:

  • Private room
  • Shared room

Step 3 — Choose your dates & travel style

Tell us which dates suit you best and how you’d like to travel. Options include:

  • Public fast ferry
  • Private fast ferry
  • Private speedboat
  • Overnight ferry
  • Or a combination of the above

We’re happy to help you choose the most efficient, comfortable, and cost-effective option based on your schedule.

Step 4 — Receive your quote

We’ll send you:

  • A fully itemized quote
  • A clear itinerary
  • Our terms & conditions

Step 5 — Secure your booking

  • Choose your preferred payment method
  • Pay the deposit to lock in your dates

Step 6 — Final payment

  • The remaining balance is due 30 days before arrival

Step 7 — Travel insurance (mandatory)

Please make sure you have valid travel insurance that covers:

  • Surfing
  • Medical treatment
  • Emergency evacuation

If you’re ready, start here:
👉 https://www.mentawai-surfcamp.com/front-desk

We’ll take care of the rest.

What is a Priority Pass?

Take the reins with our $380 AUD Priority Pass! Adapt your surf trip up to 7 days before or after your booking to perfectly align with the ideal swell. Unleash your inner pro and command the waves on your surf trip

Where is the Mentawais?

Answer:

  • Location: The Mentawai Islands are about 150km off West Sumatra's coast. Access is exclusively through Padang city.
  • Air Travel:
  • Best Route: Daily flights from Kuala Lumpur or Jakarta are the most convenient options.
  • Airlines: All domestic airlines, including daily Air Asia flights from Kuala Lumpur and Jakarta, accommodate surfboards.
  • Sea Travel:
  • Speedboat: Private speedboats are available for a quicker journey.
  • Public Fast Ferry: Operates daily from Padang. Schedule:
  • To Siberut: Tuesdays, Thursdays, Saturdays.
  • To Tuapejat: Other weekdays. See MAP for details.
  • Package Deals: Our packages include return transfers from the airport to the camp at no extra cost for bookings of 7 nights or more.
  • Ferry Timings:
  • Departure: 7 AM from Padang harbour on Tuesdays and Saturdays.
  • Arrival: At Sikabalua port at 10 AM, then continuing to Siberut, arriving around 1.30 PM.
  • Final Leg:
  • From Siberut, our staff will transfer you to the camp via speedboat, arriving around 3 PM, just in time for lunch and your first surf session.

Can I change my booking?


Answer: Rescheduling and Booking Your Trip at Mentawai Surf Camp

  1. Flexible Rescheduling: You can change your trip dates free of charge, provided you shift your starting date to a Tuesday, Thursday, or Saturday. This is subject to availability and requires that you make your request via email without conflicting with other bookings. You can purchase a Priority Pass to guarantee flexibility in your booking
  2. Booking Your Preferred Dates: Feel free to email us with the dates you wish to visit. You can also inquire about joining an already booked trip. Please note, trips can start on any day except Sundays. For the smoothest journey, we recommend starting your trip on a Thursday, which aligns with the fastest ferry schedule to the camp.
  3. Minimum Group Size: Our trips are designed to be flexible and accommodating, requiring a minimum of just one person to commence.
  4. Confirming Your Trip: To secure your spot, full payment should be made 30 days before your trip begins. This ensures that your travel dates are locked in.
  5. Contact Us for Customization: For any requests regarding your trip, including dates and flexibility, please reach out to us via email. We’re here to help tailor your experience to your preferences.

Do you accommodate for any dietary requirements?

We can provide for any type of dietary requirement menus

please let us know in advance so that we can cater for your needs

Are vegetarian dishes available at the camp?

Available upon request. Please let us know when making a reservation.

We also cater for gluten free/intolerant, Celiac disease.

Is there a dress code for the roof-top restaurant/bar?

No dress code

What are the full terms and conditions for each booking?

Terms & Conditions
By payment to Mentawai Surf Camp, all guests abide by our terms & conditions.
Please read below carefully, and if you have any questions - please dont hesitate to email us anytime.

Mentawai Surf Camp is not liable for any damage to personal items, theft, illness, injury or death caused while travelling or staying at the camp.


Mentawai Surf Camp reserves the right to cancel a persons accommodation due to inappropriate behaviour.
CANCELLATIONS AND REFUNDS: There are no refunds on tariffs.

Obtain a travel insurance deal on the dates you are travelling as soon as you book your place with us to avoid monetary losses due to injuries or loss of accommodation due to flight delays or changes


Mentawai Surf Camp can withdraw a booking if full payment is not received within 30 days of departure. Remember that deposits secure room spaces. No deposit - means no reservation. Late payments, if not cancelled, will incur a penalty fee per person.


Mentawai Surf Camp insists that all guests have travel insurance, and it is the guest's responsibility to arrange his or their travel insurance before the departure of their country of origin.


Mentawai Surf Camp is not liable to pay extra expenses, which may be due to delays, natural disasters, war, civil unrest, terrorism, acts of god etc.


Mentawai Surf Camp is not responsible for any guest's actions and will not be involved in any legal matters related to crime, drugs or anything against the law, both in the guest's country of origin and Indonesia. Mentawai Surf Camps guests must have six months of validity on their passport.


Mentawai Surf Camp will not be held responsible for any matters related to immigration and will take no responsibility regarding customers' visas.


Under any situation, Mentawai Surf Camp cannot extend a visa and will not be held liable for an overstay.

Mentawai Surf Camp recommends that guests seek medical advice before departure and take the necessary medicines/vaccinations instructed by their doctor. All visitors to Indonesia must pay departure tax - at both international and domestic airports.


Mentawai Surf Camp recommends all guests check all safety issues, travel warnings, information and advisories related to entering Indonesia before departing their country of origin.  All guests, if under 18, must be accompanied by a parent or guardian.


Mentawai Surf Camp will not refund any portion of any trip related to injury, sickness, unlawful behaviour or homesickness. The Surf Camp will assist the guest to the best of their ability but will not put any other guest in danger. All luggage requirements and limitations are the same as the international airline standard. A 25 kg limit for suitcases or any bag, and the maximum amount of surfboards, bodyboards, longboards, and kneeboards to be transported to and from the islands is 5. Surf skis are too bulky and will not be acceptable to bring to the surf camp.


Mentawai Surf Camp is not liable for any Internet or computer-related issues that may arise during the booking process.


Mentawai Surf Camp has the right to alter travel schedules due to weather conditions, safety issues or situations beyond our control.


Mentawai Surf Camp has informed the guest that all travel is at the guests own risk. Surfing in remote locations may lead to dangers with which the guest has total responsibility and agrees to engage with.


Mentawai Surf Camp will do its utmost to maintain the prices indicated


Mentawai Surf Camp reserves the right to amend prices before or after your booking until the full payment is received.


Mentawai Surf Camp reserves the right to change the Terms and Conditions at any time.

 Costs not included in Price: Excess Baggage, Personal, Spending money, Food not prepared by Mentawai Surf Camp (eating out is an additional cost), Alcohol, Travel Insurance, Airport Departure Taxes for international and domestic flights in Indonesia, Passport and Inoculation costs, Personal costs incurred through delay in transport or mechanical breakdown.


Mentawai Surf Camp is not accountable for tickets once the guests obtain them. We will not be responsible for lost airline tickets once they have reached the hands of the guests.


Mentawai Surf Camp is secure with all booking information and will not forward information obtained, except for matters related to the law, which directly affect us.

Can I smoke in the room?

all our rooms are non-smoking.

What are the cancellation, refund, and booking policies at Mentawai Surf Camp?

Answer:

1. Accommodation Cancellation due to Inappropriate Behavior:

  • We reserve the right to cancel accommodations if a guest displays inappropriate behavior.

2. Cancellation and Refunds:

  • No Refunds on Tariffs: Once booked, tariffs are non-refundable.
  • Refunds via Travel Insurance: We recommend obtaining travel insurance immediately after booking. Refunds for evacuations, lost luggage in Padang, missed accommodations, or transfer delays due to flight issues are typically processed through your travel insurance.
  • Additional Charges: Extra transfers or changes to the planned itinerary may incur an administrative fee.

3. Booking and Payment Policies:

  • Deposit Requirement: A deposit is required to secure a reservation. Without a deposit, there is no booking confirmation.
  • Full Payment Deadline: Full payment must be received within 30 days of the departure date. Failure to comply can result in the withdrawal of the booking.
  • Late Payments: Late payments may be accepted but are subject to a penalty fee per person.

Can I change my booking?


Answer: Rescheduling and Booking Your Trip at Mentawai Surf Camp

  1. Flexible Rescheduling: You can change your trip dates free of charge, provided you shift your starting date to a Tuesday, Thursday, or Saturday. This is subject to availability and requires that you make your request via email without conflicting with other bookings. You can purchase a Priority Pass to guarantee flexibility in your booking
  2. Booking Your Preferred Dates: Feel free to email us with the dates you wish to visit. You can also inquire about joining an already booked trip. Please note, trips can start on any day except Sundays. For the smoothest journey, we recommend starting your trip on a Thursday, which aligns with the fastest ferry schedule to the camp.
  3. Minimum Group Size: Our trips are designed to be flexible and accommodating, requiring a minimum of just one person to commence.
  4. Confirming Your Trip: To secure your spot, full payment should be made 30 days before your trip begins. This ensures that your travel dates are locked in.
  5. Contact Us for Customization: For any requests regarding your trip, including dates and flexibility, please reach out to us via email. We’re here to help tailor your experience to your preferences.

What does our speedboat fleet consist of and how do we operate it to service guests at the camp?

  1. The Agile Dinghy: Equipped with a 40hp engine, this small yet powerful boat is perfect for intimate adventures. Whether you're planning a fishing trip or exploring the secluded beaches of isolated islands, this dingy offers a personalized experience.
  1. The Mentawai Ferrari Gondola: Our fast fiberglass boat, cruising at 25 knots, is a dream for small surfing groups of 1- 2 people, plus a videographer. Nicknamed the 'Mentawai Ferrari Gondola,' it's ideal for quick, hit-and-run surf missions. Its speed and agility also allow it to accompany our larger boat, enabling larger groups to split and explore multiple waves in a single session. Plus, it's our go-to "UberEats" boat for delivering lunch directly to you at the surf spot, ensuring you don’t miss a moment of epic surf.
  1. The Versatile Voyager: This larger fiberglass boat travels at a smooth 22 knots, powered by 2x 40hp engine. Accommodating up to 5 guests, its sturdy build and rooftop design make it perfect for dividing larger groups for diverse surfing expeditions. It’s a reliable choice for reaching surf spots spread far and wide.
  1. The Luxurious Cruiser: Our flagship large speedboat is the epitome of surfing luxury. With a cruising speed of 24 knots and a robust 500HP engine, it can comfortably carry up to 12 guests. This boat is not just a mode of transport; it's a floating haven. Equipped with satellite internet, power outlets, and a dry storage area for sensitive equipment like cameras and laptops, it's ideal for all-day surfing escapades. You'll find luxury amenities on board, including comfortable sleeping arrangements with inflatable mattresses, canopies for shade, and bean bags for relaxation. Whether you're capturing the big swells on camera or cruising in style to your next surf destination, this boat promises comfort, convenience, and unparalleled surfing experiences.

How do we operate to serve you better?

Our fleet is operated by experienced and knowledgeable staff, dedicated to making your surfing adventure in Mentawai unforgettable. We prioritize safety, comfort, and a seamless surfing experience. Our boats are maintained to the highest standards and are equipped with all the necessary safety gear. We're here to ensure that you spend less time traveling and more time surfing the best waves Mentawai has to offer.

What is a Priority Pass?

Take the reins with our $380 AUD Priority Pass! Adapt your surf trip up to 7 days before or after your booking to perfectly align with the ideal swell. Unleash your inner pro and command the waves on your surf trip

What does the All-Inclusive package include regarding transportation and accommodation?

What Our Rates Include

Every stay at Mentawai Surf Camp covers far more than just accommodation.
When you book with us, you’re not paying for a bed — you’re investing in a complete surf experience:

  • Beachfront A/C ensuite rooms designed for comfort and privacy after long surf sessions.
  • All meals prepared by Lora Riska, our Head Chef and Le Cordon Bleu graduate, blending Mentawai flavors with international favorites.
  • Daily guided boat trips to 25+ world-class waves (boats included, split by level).
  • 4K video and analysis of your surf sessions — a crucial part of improving your surfing.
  • Starlink Wi-Fi, clean filtered water, and electricity 24/7 powered by our solar system.
  • All transfers from Padang to the camp and back, including airport pickup, Padang hotel pre/post ferry, ferry tickets, and private speedboat transfers.

In short, everything is included so that once you arrive, you can focus on surfing, resting, and enjoying the islands.

Our Rate Structure (AUD, per person)

Public Fast Ferry (Tue/Thur/Sat/ any other day add 250AUD per day)

Shared Room 7 Nights AUD 2,915

Private Fast Ferry Special Rate (only on 2026 dates)

Shared Room 10 Nights AUD 4,567

Shared Room 11 Nights AUD 4,876

Private Fast Ferry schedule 2026 (check it HERE)

Includes all transfers.

Departs Padang 6 AM, arrives Playgrounds by 9:30 AM.
Departs Playgrounds 11:30 AM, back in Padang by 3 PM. Plenty of time to catch that international flight back home.

Stays under 7 nights cost the same as 7.
For 7 nights or more, all Padang ⇄ Camp transfers are included.

Optional Add-ons

  • Board rental — AUD 20/day
  • Performance coaching — AUD 200/day (details here)
  • Photo/drone packages — from USD 100/day

Step by Step: How to book your trip (embedded link)

Do you have motorcycles for rent?

Yes, we have rental motorcycles. You need a deposit to use a motorcycle.

What time is check-in/check-out?

Check in happens as soon as you land from your Padang transfer:

-With Fast Ferry via Tuapejat (Mondays, Wednesdays, Fridays and Sundays) at 11.30 am

-With Fast Ferry via Siberut (Tuesdays, Saturdays) at 3pm

-With Fast Ferry via Siberut (Thursdays) at 11.30 am

-With private Speedboat transfer 3.5 hours after leaving Padang

Check out:

-With Fast Ferry via Tuapejat 12:00 (lands in Padang around 06:00 pm)

-With Fast Ferry via Siberut 12.30 (lands in Padang around 06:00 pm)

-With private Speedboat flexible hour landing in Padang 3.5+ hours after departure

Do you offer a speedboat transfer to the camp?

Answer: Yes, we offer an exclusive speedboat upgrade for a swift and convenient journey to our surf camp. Key benefits include:

  • Time Efficiency: Avoid an overnight stay in Padang and up to 7 hours of delay due to public stop-overs.
  • Direct Route: Our speedboat, boasting 400HP, is among the fastest in the archipelago and takes just 3.5 hours to reach the camp directly, bypassing usual stop-overs at Sikabaluan and Siberut.
  • Comfort in Rough Weather: Designed for comfort, even in challenging weather conditions.
  • Flexible Departure: Choose any departure time from Padang before 3 pm, ideally landing in Padang by 1:30 pm to eliminate the need for an overnight stay.
  • Customizable Return: We can arrange your return to Padang to align with your afternoon flight, from 11 am onwards.
  • Capacity: 10 surfers
  • Price: 2,500 AUD for return transfers on trips of 6 - 10 people. 5,000 AUD for return transfers for groups of 4 or less people. 3,500 AUD for one way Mentawai Straight crossing for other people not staying the camp

For transfer dates and more details, please contact us directly to inquire.

What does the All-Inclusive package include regarding transportation and accommodation?

What Our Rates Include

Every stay at Mentawai Surf Camp covers far more than just accommodation.
When you book with us, you’re not paying for a bed — you’re investing in a complete surf experience:

  • Beachfront A/C ensuite rooms designed for comfort and privacy after long surf sessions.
  • All meals prepared by Lora Riska, our Head Chef and Le Cordon Bleu graduate, blending Mentawai flavors with international favorites.
  • Daily guided boat trips to 25+ world-class waves (boats included, split by level).
  • 4K video and analysis of your surf sessions — a crucial part of improving your surfing.
  • Starlink Wi-Fi, clean filtered water, and electricity 24/7 powered by our solar system.
  • All transfers from Padang to the camp and back, including airport pickup, Padang hotel pre/post ferry, ferry tickets, and private speedboat transfers.

In short, everything is included so that once you arrive, you can focus on surfing, resting, and enjoying the islands.

Our Rate Structure (AUD, per person)

Public Fast Ferry (Tue/Thur/Sat/ any other day add 250AUD per day)

Shared Room 7 Nights AUD 2,915

Private Fast Ferry Special Rate (only on 2026 dates)

Shared Room 10 Nights AUD 4,567

Shared Room 11 Nights AUD 4,876

Private Fast Ferry schedule 2026 (check it HERE)

Includes all transfers.

Departs Padang 6 AM, arrives Playgrounds by 9:30 AM.
Departs Playgrounds 11:30 AM, back in Padang by 3 PM. Plenty of time to catch that international flight back home.

Stays under 7 nights cost the same as 7.
For 7 nights or more, all Padang ⇄ Camp transfers are included.

Optional Add-ons

  • Board rental — AUD 20/day
  • Performance coaching — AUD 200/day (details here)
  • Photo/drone packages — from USD 100/day

Step by Step: How to book your trip (embedded link)

What is a Priority Pass?

Take the reins with our $380 AUD Priority Pass! Adapt your surf trip up to 7 days before or after your booking to perfectly align with the ideal swell. Unleash your inner pro and command the waves on your surf trip

Where is the Mentawais?

Answer:

  • Location: The Mentawai Islands are about 150km off West Sumatra's coast. Access is exclusively through Padang city.
  • Air Travel:
  • Best Route: Daily flights from Kuala Lumpur or Jakarta are the most convenient options.
  • Airlines: All domestic airlines, including daily Air Asia flights from Kuala Lumpur and Jakarta, accommodate surfboards.
  • Sea Travel:
  • Speedboat: Private speedboats are available for a quicker journey.
  • Public Fast Ferry: Operates daily from Padang. Schedule:
  • To Siberut: Tuesdays, Thursdays, Saturdays.
  • To Tuapejat: Other weekdays. See MAP for details.
  • Package Deals: Our packages include return transfers from the airport to the camp at no extra cost for bookings of 7 nights or more.
  • Ferry Timings:
  • Departure: 7 AM from Padang harbour on Tuesdays and Saturdays.
  • Arrival: At Sikabalua port at 10 AM, then continuing to Siberut, arriving around 1.30 PM.
  • Final Leg:
  • From Siberut, our staff will transfer you to the camp via speedboat, arriving around 3 PM, just in time for lunch and your first surf session.

Still Need Help?

Call +62 8116604419 (WA)
Email us here.
Dusun PeiPei, Taileleu
Siberut Selatan
Sumatera Barat